By Earl M. Walker, ESAK Carriers LLC
Missed pickups, no updates and surprise fees are the top complaints. Check these things before you book.
Key answers
Look up the USDOT and MC numbers on the FMCSA SAFER system and confirm active authority and insurance.
No phone answers, vague quotes, no insurance proof, or pressure to pay before service.
The bottom line
Choose a carrier with verifiable authority, secure loading and clear communication. Questions? Call (224) 324-5458.